Question 1

How much does JIM cost for personal trainers?

Accepted Answer

JIM has no monthly fees. We charge a percentage of what you process through the platform. That is 7% for subscriptions under £50 per month, 6% for £50 to £99.99, 5% for £100 to £199.99, and 4% for £200 and above. You pay nothing until a client subscribes.

Question 2

Is JIM available outside the UK?

Accepted Answer

Yes. JIM is used by trainers in over 30 countries. Stripe is supported directly in most major markets. Trainers in unsupported countries can connect via a free Wise or Payoneer account.

Question 3

What is JIM?

Accepted Answer

JIM is an operating system for independent personal trainers. It combines payments, bookings, client management, workout programs, messaging, and business intelligence in one platform. It is built specifically for self-employed coaches, not gyms or chains.

Question 4

How do personal trainers get paid through JIM?

Accepted Answer

JIM uses Stripe to process payments. Trainers connect their bank account during onboarding and receive payouts directly. JIM covers all Stripe processing and payout fees so trainers receive their full agreed amount minus only JIM's percentage.

Question 5

What is the difference between JIM and Trainerize or PTdistinction?

Accepted Answer

Unlike Trainerize and PTdistinction, JIM charges no monthly subscription fee. JIM's revenue is tied directly to trainer earnings, which means the platform is incentivised to help trainers grow rather than charge them a fixed cost regardless of performance.

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